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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Walcom products

The group "New Technologies" offers for review the products of the plant Walcom: paint sprayers, mini paint sprayers, airbrushes, professional spray guns for finishing paint and car repairs, crumb hoppers, pneumatic sockets, automatic heads, pneumatic connectors, accessories for painting, helmet masks, protective half masks, respirators, safety glasses and gloves, paint overalls, magnetic holders, spray cleaning kits, keys, pullers, paper strainers, viscometers, swivel plugs, condensate filters, paint filters, funnel filters for paint, pressure regulators with double diaphragm, thermohygrometers, thermal air conditioners, modular filter groups, regulators, lubricators, gearboxes, pressure gauges, compressed air filters, air treatment systems, compressed air purification and heating, blowing guns, service pistols, pumping pistols, washing pistols, sandblasting pistols, pistols for applying protective compounds and sealants, devices for manual washing of paint sprayers, injection tanks
  • Paint sprayers Walcom
    Paint sprayers
    Genesi S GEO, Slim Kombat, etc.
  • Service pistols Walcom
    Service pistols
    PC/NS-FG, PG PRO, etc.
  • Automatic heads Walcom
    Automatic heads
    MATIK HVLP 4, MATIK HTE 3, etc.
  • Pneumatic connectors Walcom
    Pneumatic connectors
    X300U, X300, GLOBAL U, etc.
  • Accessories for painting work Walcom
    Accessories for painting work
    HELMET, SAFETY PLUS, etc.
  • Compressed air purification filters Walcom
    Compressed air purification filters
    FSRD, FCA, PFR, etc.
  • Air treatment systems Walcom
    Air treatment systems
    TD3 PRO, Genesi TD GEO, etc.
  • Blowing guns Walcom
    Blowing guns
    Ecodry Stand, Asturomec, etc.
  • Devices for manual washing of paint sprayers Walcom
    Devices for manual washing of paint sprayers
    Easy/S, Easy/W, etc.
  • Injection tanks Walcom
    Injection tanks
    WM30, SSP 5, etc.
  • Spare parts Walcom
    Spare parts
    springs, repair kits, etc.

NEW TECHNOLOGIES GROUP

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